Glossary

Request for information (RFI)

A written question an agency asks a client to answer before work or pricing can be fixed.

RFIs cover things like budget, deadlines, access and who approves what. They work best when the client can answer on the document itself, so the answer stays attached for the next reader. Unanswered RFIs are a common cause of scope disputes later.

Founding agencies, by invitation

Per seat, set with each agency. We reply within a working day.

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