CRM and pipeline

Every lead and client, in one record.

From the first enquiry to a signed client, nothing lives in someone's inbox.

CRM and pipeline, working

Working software, sample data

Leads

The pipeline as a worked list.

ContactStageOwner
Pinecrest PhysioTwo-clinic physiotherapy group Leah MoranNegotiatingM A$28,400just now
Harbour Street DentalSingle dental practice Dr Anika RaoNew? -just now
Moss & Mortar LandscapingLandscape design and build Callum ByrneNew? A$6,50015 h ago
Tidewater DistillerySmall-batch gin and whisky Isla GrantNew? A$9,80021 h ago
Wattle & Wren FloristFlorist and event styling Hana ItoQualifiedP A$3,600/mo22 h ago
Lantern Lane BooksIndependent bookshop Felix HartProposal sentI A$12,9002 days ago
Northbank CyclesBike shop and workshop Owen PriceQualifiedD A$4,8002 days ago
Quarry Hill PilatesBoutique studio Tess WalshContactedP A$2,400/mo3 days ago
Driftwood Surf SchoolSeasonal surf lessons Jai MurrayContactedD A$1,9004 days ago
9 of 12Page 1 of 1
Filter by stage, search, sort, then open a lead and change its stage. Sample data.

How it works

An inbox for everything inboundWebsite enquiries, first opens of a proposal and client replies land in one inbox until someone deals with them. Enquiries that arrive another way, by phone or message, are logged there too.
A next action on every open leadToday lists what is due, overdue first, for the leads you own. A lead with no next action is the one that goes quiet.
Stages that mean somethingNew, contacted, qualified, proposal sent, negotiating, won and lost. Every change is recorded with who made it and when.
The agency in one viewOpen leads, pipeline value, booked monthly revenue, conversion and what needs you, across every client workspace.

What is built, and what is not yet

Built means it is in the product today
FeatureStatus
Leads with stages, owners and value Built
Lead record with contacts, notes and history Built
Agency dashboard across every client Built
Today: next actions due, overdue first Built
Inbox for enquiries from any channel Built
Pipeline reports Built
Drag and drop pipeline board Planned

Questions

3
What does CRM and pipeline do in Kervol?

Kervol's CRM is built around how an agency actually sells: an enquiry arrives, someone owns it, it has a next action, and it moves through stages until it is won or lost. The dashboard shows the whole agency at once, across every client.

Does Kervol have a drag and drop pipeline board?

Not yet. Leads are a filterable list with a stage control on each record, and the dashboard shows the pipeline by stage. A board is planned.

Can consultants see every client?

No. Roles decide what each person sees. A consultant sees the clients assigned to them.

Founding agencies, by invitation

Per seat, set with each agency. We reply within a working day.