Staff pick of the week: a quiet, salty novel about a lighthouse keeper's daughter. Signed copies at the counter.
Agency OS
Run your agency on one workspace, under your own name.
Pipeline, proposals, delivery, AI marketing drafts and client sites on one record. Built inside an agency that runs its own clients on it. Try it below: it is the real software.
Who it's for
Web design agencies Quote the build in phases, deliver against the phases the client accepted, then watch every site you launch. Proposals and DiscoveryDeliveryWebsite health
Marketing agencies Retainers in view, posts drafted in each client's voice for a person to approve, and the month on one calendar. DeliveryMUSE marketing
SEO agencies Win with a researched Discovery report, then keep each client's site in view with Search Console, GA4 and Semrush connected. Proposals and DiscoveryWebsite healthCRM and pipeline
Hospitality agencies Weekly venue content, booking pages checked before the weekend, and the next venue in the pipeline. MUSE marketingWebsite healthCRM and pipeline
Five modules, one record
Every feature CRM and pipeline Every lead, contact and client in one record. 8 built Proposals and Discovery Researched proposals your client opens, reads and accepts. 6 built Delivery Engagements, milestones and status reports. 6 built MUSE marketing AI drafts your team approves. Nothing posts on its own. 6 built Website health Know a client's site is down before they do. 4 built
The state of agency work
34% of agencies
Source, 2026
34% of digital agencies had already implemented AI across the business and another 28% were actively implementing it.
Promethean Research, 2026 State of Digital Services
"34% of agencies had already implemented AI across the business, and 28% were actively implementing it."
119 completed responses from digital agency owners and managers; 74% in the United States; average agency size 31 employees; fielded February 2026, published March 2026.
39% gross margin
Source, 2025
UK agency gross profit margins fell to 39% in 2024, the lowest on record, against a 50% target.
Productive and Wow Company, BenchPress 2025 Key Findings
"In 2024, average gross profit margins for £1M+ agencies fell to 39%, the lowest on record."
UK independent agency owners; page says thousands of owners are asked but gives no exact n. Agencies with revenue of GBP 1M or more.
33 switches a day
Source, 2025
Office workers switch between tabs, apps or platforms 33 times a day and lose 51 minutes a week to tool fatigue.
Lokalise, Tool Fatigue Productivity Report
"Workers switch between tabs, apps, or platforms an average of 33 times per day, with 17% switching more than 100 times."
1,000 U.S. white-collar professionals across 11 industries (n=1,000). General knowledge workers, not agency specific. Page shows an update date of 16 Sep 2025 but no fieldwork date.
123% higher bounce probability
Source, 2017
As a mobile page's load time goes from one second to ten, the chance a visitor bounces rises 123%.
Google/SOASTA Research via Think with Google, New Industry Benchmarks for Mobile Page Speed
"as page load time goes from one second to 10 seconds, the probability of a mobile site visitor bouncing increases 123%."
Analysis of 11 million mobile ads' landing pages spanning 213 countries. Originally published Feb 2017; page updated Feb 2018. The intermediate points (1s to 3s 32%, 1s to 5s 90%) are widely quoted but did not appear on this page, so they are not included.